Rule 1: In all great innovation stories, the great idea
is only Chapter 1. Building breakthrough businesses requires forgetting,
borrowing, and learning. These central challenges demand more than just
talented and ambitious leaders; they require leveraging the power of
organisational DNA [staff, structure, system, culture].
Rule 2: Sources of organisational memory are powerful. Organisations naturally cling to CoreCo’s orthodoxy, even
when moving into new environments. But NewCo needs to operate in fundamentally
different ways [what got you here won’t get you there].
Rule 3: Large, established companies can beat start-ups
if they can succeed in leveraging their enormous assets and capabilities.
Rule 4: Strategic experiments face critical unknowns. No amount of research can resolve these unknown before the
business is lunched. Therefore, success depends more on an ability to
experiment and learn than on the initial strategy. [OB is more important than
strategy when it comes to innovation.]
Rule 5: The NewCo organisation must be built from scratch,
with new choices in staffing, structure, systems, and culture. This is the only
way to defeat the powerful forces of institutional memory. Conversational
awareness of the differences between NewCo and CoreCo business models does not
suffice.
Rule 6: Managing tensions is job number one for senior management. The health of the links between NewCo and CoreCo
deteriorates easily. There are several natural sources of tension, driven by
dynamic forces – particularly the changing demand for and supply of capital
within the organisation.
Rule 7: NewCo needs its own planning process. CoreCo’s norms for evaluating business performance will
disrupt NewCo’s learning.
Rule 8: Interest, influence, internal competition, and
politics disrupt learning. To ensure learning, you must take a disciplined, detached,
and analytical approach to making predictions and interpreting differences
between predictions and outcomes.
Rule 9: Hold NewCo accountable for learning and not
results. You can achieve accountability for learning by insisting on
a disciplined learning process. Accountability for results against plan, while
simpler to practise, is counterproductive.
Rule 10: Companies can build a capacity for breakthrough
growth through strategic innovation. Skills in forgetting, borrowing, and learning are the
foundation. Managers must start building these organisational skills early in a
company’s life.
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