Mea Culpa training course

If you would like to receive a free copy of introductory material of my 5-session training course (“Mea Culpa”) addressed for both frontline staff as well as senior managers, please feel free to contact me by email (azharalani@gmail.com), twitter (@azharalani), LinkedIn or directly on mobile +447842322021. We can also discuss how to deliver the training to your organisation.

Mea Culpa course helps staff at various levels own up to their mistakes and build an organisational trust-based culture of candour. Errors are not only one of the main types of process waste in Lean; they can be fatal as in health care, aviation and energy industries. Admitting to minor mistakes is one approach to avoid having major ones.

Mea Culpa 5-session training course can be delivered to an audience of up to 30 people, either as one-week module or scheduled over a course of up to five weeks as suits the workforce/organisation. Course introductory material (available free upon request) is PowerPoint slides in PDF format of 42 slides, file size 1.84MB. Training materials content can be customised to fit your organisation’s industry.